266 business

EP4: Retaining and converting customers - Twain Teo, Elevate360


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Join Wayne and Twain as they discuss Twain's business, Elevate 350, a Singapore-based wellness boutique and fitness facility. Today he discusses the company's history, clientele, and overall philosophy of regaining confidence through fitness.

 

Twain also goes more in-depth with a discussion into certifications, review systems, and the various levels of his marketing and sales funnels. He talks about how he gets good clients who are ready to change even before walking in through the door.

 

Enjoy!

 

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A natural entrepreneur with a passion for challenging social conventions and analysing numbers to disrupt businesses. Wayne is the founder and CEO of Universal Genius Advisory.

 

Before diving into the start-up space, Wayne was a professional poker player and earned 7-figures a year. His personal mission is to help busy entrepreneurs optimise their lives and business in a meaningful way by analysing their data.

 

In addition to his professional interests, Wayne spends his time learning about cosmic energies.

 

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You can find Wayne on... 

 

You can find Wayne on... 

Website https://www.ugadvisory.com/

Instagram https://www.instagram.com/266businesspodcast/

You can find Twain and Elevate360 on... 

Website https://elevate360.com.sg

Instagram https://www.instagram.com/elevate360fitness

Facebook https://www.facebook.com/Elevate360Fitness

 

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Highlights

 

00:20 Elevate 360 business location decision 

 

02:50 Elevate 360 philosophy: Regaining confidence through fitness

 

08:02 Knowledge and certification

 

09:00 Elevate 360 business model and review system

 

12:33 Marketing and sales funnels

 

18:06 Referrals and strategies to bringing in customers

 

29:59 Down selling techniques to incentivise lost customers

 

33:52 Starting the company: 3 things you wish you knew

 

37:17 Overcoming the toughest struggles

P.S. Wanna double your revenue in only 6 six months?? Learn how to with our FREE Ebook: http://ugadvisory.com/ebook/

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266 businessBy Wayne Yap