In this episode, Mike chats with Simon Reynolds - Managing Director of Patient Plan Direct. Patient Plan Direct is the UK's leading dental plan provider offering cost effective dental plan administration with a personal service.

Simon kicks-off the episode with his personal journey; he started his career at Patient Plan Direct, only to leave, and later return as the company’s managing director.

He explains what a dental plan is and lists off the many benefits of a dental plan for both patients and dental practices.

Simon then discusses one the biggest trends in UK dentistry; the push by most practices to ditch NHS contracts and concentrate on private dental care. Membership plans are particularly effective at converting NHS patients into private patients.

Mr Reynolds explains why a practice would use a third party service to administer its dental plan, rather than do-it-themselves, and why dental practices should choose to partner with Patient Plan Direct over other providers.

Finally, Simon shares his number one piece of advice for anyone thinking about buying or starting their own dental practice.

If you have any questions regarding dental membership plans, contact Simon Reynolds at Patient Plan Direct.

• Email: [email protected]
• Website: www.patientplandirect.com
• LinkedIn: https://www.linkedin.com/in/simonreynoldsuk/

Visit the Growing A Dental Practice podcast page for more details and links to streaming platforms > patientboost.dental/podcast

This episode is brought to you by PatientBoost - The Business & Marketing Growth Consultancy for Dental Practices.

Last year, we phoned over 100 dental practices to understand how receptionists handle patient calls, and we were SHOCKED by the results.

Based on what we learnt, we put together the Dental Receptionist Greeting Script to help receptionists make the best first impression and increase the likelihood of turning a complete stranger into a patient.

Grab your copy of the greeting script here