Welcome to The Incident Report Episode 47. Adam and Paul discuss MSPs in 2023, Staircase AI-Responder, and what an MSP is not (hint: it’s how you look at it).

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

MSPs See Surging Demand Amid Economic Uncertainty

https://www.channelfutures.com/channel-research/progress-partners-report-msps-see-surging-demand-amid-economic-uncertainty

What Is Not an MSP: Services to Exclude From Your Offering

https://www.channelinsider.com/managed-services/what-is-not-an-msp/

Staircase AI-Responder Offers Generative AI Solution

https://channelvisionmag.com/staircase-ai-responder-offers-generative-ai-solution/