The Influential Communicator

[EP.48] How to Boost Customer Loyalty in a Recession


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How to Boost Customer Loyalty in a Recession;


As human beings, we like to take the path of least resistance (whether we believe it or not).

We value "ease" more than we like to admit and quite simply, it influences our behaviour as a consumer.

So, the million dollar question is...

Are you creating a frictionless buying experience for your customers that keeps this in mind?

In today's episode, I highlight an underused marketing metric that could be the key in helping you sell more and boost loyalty in a recession.

I'll see you on the other side!


USEFUL RESOURCES & LINKS:

Ravi Rajani’s Website & Podcast: https://www.theravirajani.com/podcast

Connect with Ravi on LinkedIn: https://www.linkedin.com/in/ravirajani/

Follow Ravi on TikTok: https://www.tiktok.com/@theravirajani

Subscribe and watch the show on YouTube: https://bit.ly/3eAJQx0

Link to Dr Zoe Chance's episode on The Influential Communicator: https://podcasts.apple.com/gb/podcast/the-influential-communicator/id1608894659?i=1000563498978


ADDITIONAL RESOURCES:


[FREE SCRIPT]

Discover how to craft a magnetic 45-second elevator story:

https://www.theravirajani.com/yourelevatorstory

 

Hire Ravi for a keynote or storyselling workshop for your sales team:

https://www.theravirajani.com/speaking

 

Learn more about Ravi's Storyselling Bootcamp:

https://www.theravirajani.com/thestorysellingbootcamp

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The Influential CommunicatorBy Ravi Rajani

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