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EP51: Why you should challenge your basic assumptions for the sake of improved client experience.
Last week I told you to set rules and guidelines for how you deliver your service. This week's message is to keep your mind open and change those rules when you realize they're built on faulty assumptions.
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By Mark Butler
5
1919 ratings
Last week I told you to set rules and guidelines for how you deliver your service. This week's message is to keep your mind open and change those rules when you realize they're built on faulty assumptions.