Jon Horddal, Group Chief Product Officer, emerchantpay

What role does payments data have in personalisation and merchant protection? What benefits do Payment Service Providers (PSPs) confer on merchants who use them? How can businesses optimise their in-store, in-app and online payments? These issues and others are addressed in this conversation between Robin Amlôt of IBS Intelligence and Jon Horddal, Group Chief Product Officer at emerchantpay.