Ritesh Varma, VP Business Solutions Consulting, Newgen Software

Using a low code platform to develop business applications on the cloud allows for improved responsiveness to customer needs, from onboarding to service requests, lending to underwriting, and use cases across industries. Newgen Software offers a unified digital transformation platform with native process automation, content services, and communication management. The process begins with a ‘design thinking’ approach. Robin Amlôt of IBS Intelligence speaks to Ritesh Varma, Vice President Business Solutions Consulting for Newgen Software.