Joe Myers, EVP Global Banking, Diebold Nixdorf

The integration of automation solutions is indispensable for banks, large and small alike. The right balance must be struck, allowing financial institutions to leverage technology for seamless customer experiences. What strategies are banks following to optimise their software and hardware offerings to enhance functionality without compromising user experience? US company Diebold Nixdorf specialises in the sale, manufacture, installation and service of self-service transaction systems such as ATMs. Present in 130 countries, the company is the largest provider of ATMs in the USA. Robin Amlôt of IBS Intelligence speaks to Joe Myers, EVP Global Banking at Diebold Nixdorf.