While working in retail, out of the blue, Harry got asked if he’d like to trial a job repairing lounges on the road. He loved it and after 2+years as an employee, he got the opportunity to buy the business he worked in.

The Lounge Repair Guys get the opportunity to work miracles and some much-loved items in your home that many thought they’d have to throw out!

Sometimes with up to 10 or so jobs in a day, with the pre-requisite basically being that you just need to be good with your hands, Harry had 2 good years to see the business from the inside.

When the owner wanted to sell, and finance was tight, a vendor finance arrangement got Harry secured in his own business. Running a small team on the Northern Gold Coast, and looking to add to that team, Harry has made a great transition from employee to business owner with some lessons and insights along the way!

0:00 Intro

0:23 Territory area covered on Northern Gold Coast

0:38 What Lounge Repair Guys does in the business

1:34 Describing the types of work that gets done and those that can’t be fixed

2:55 The skills needed, being good with your hands

3:35 How Harry started in his career

5:25 Trialling in the job of fixing lounges

6:24 Other jobs at the time considered by Harry

7:13 First thing he fixed

9:00 Warranty work for retailers

10:31 Started as an employee for 18 months then transitioned into franchise owner

11:42 What could happen if Harry didn’t buy the franchise off the owner

12:15 How he approached finance and how to purchase the business

13:46 Effectively ended up doing an 18 month paid trial in the business

14:07 Describe a typical day

15:53 Managing his time through the day

16:50 Having a dedicated person doing bookings and admin with multiple technicians on the road

17:26 The key takeaways going from employee to business owner

19:46 The challenge of leading teams if you haven’t prior

20:27 Most enjoyable part of the business

21:58 What the future looks like after 2+ years in the business

22:58 What expanding the business looks like practically

23:47 Wrap up

Podcast Produced by: www.magneticbusinessmedia.com.au

Franchise Stories and Knowledge Base (our other website): www.franchisebuyer.com.au

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