Sarika Agarwal, Chief Business Officer,  Findi

India’s FinTech journey is at an inflection point—where building digital rails is no longer enough. True financial inclusion demands solutions rooted in a local context, blending the physical with the digital to meet users where they are. Sarika Agarwal, Chief Business Officer at FindiPay, speaks with Puja Sharma on embracing cash as a bridge, not a barrier, to align with public infrastructure while plugging access gaps. The focus must shift from scale alone to trust, usability, and sustainable execution.