The Morning Coffee Marketer

Episode 003: How to Increase Your Customers through Your Existing Ones


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In this episode, Kelly Lemay discusses how to utilize your past clients' experiences with your business to bring in new clients who can help you grow.

Key Takeaways!

  • Our best customers come from our best customers.

  • Use your existing clients to boost your business. You can ask your clients if they're comfortable to post on their personal Facebook pages about their great experiences with your business. Most of your clients are just waiting for you to ask them to do this and are more than willing to do so. Make sure to express your gratitude to your clients who do review in order to keep a good relationship with them. (3:15)

  • On Facebook, when clients post rave things about you, they are essentially giving a good review of your company to their closest friends and family, who really trust their opinion. (6:07)

  • Facebook Reviews. Reach out to your past clients and customers, through email, and offer them a "juicy carrot" to entice them to review your business on your Facebook Page. For example, offer a gift certificate to clients who are willing to write a review on your page. Remember to give them a deadline as well with this "juicy carrot." (6:55)

Resources Mentioned in this Episode

Website:

Morningcoffeemarketer.com

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The Morning Coffee MarketerBy Kim Walsh Phillips, Kelly LeMay, and Mike Stodola

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