The pre-pandemic years were characterized by growth, tight schedules and congestions on the ground and up in the air, often resulting in poor operational stability. With the recovery to busier seasons ahead, enhancing operational performance is at the forefront of the to do list for all stakeholders. Our operations expert Sascha Vogel is outlining how operational stability can be achieved through effective collaboration between the aviation partners, and how continuous optimization and operationalization can re-instate trust in the aviation industry.

 

Moderator:

Sebastian Kaiser – Consultant in the Solution Group Customer Experience

Expert:

Sascha Vogel – Senior Consultant in the Solution Group Infrastructure & Operations