Stories of Modern Work

Episode 03 - Nate Chamberlain - Office 365 Governance needs to evolve with user adoption

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In episode 3 of the Stories of Modern Work Podcast, I spoke with Mr Nate Chamberlain from sharepointlibrarian.com talking about the story of Office 365 at LMH Health and Kansas University

Here are some key points we discussed in the episode. 

  • Modern Work is meant to empower end users to get their work done with the assistance of modern technologies. 
  • How to deal with shadow IT concerns? Don’t restrict users and find out what users want and give it  them at the right moment. 
  • Be transparent and upfront about the change. 
  • Training end users of Office 365 Apps and Services is tricky. - Focus on business solutions and value. 
  • Information Architecture should be built to support scalability. 
  • Use Intelligent Automation to support Governance. 
  • Folder vs Metadata paradigm. 
  • Governance Plan is an evolution. 
  • Get customer/user feedback early as you build business solutions. 
  • Use visual media like Gifs and videos in user education. 
  • Change Management for Office 365 Administrators to manage system changes and updates to Office 365 tenant. 

    • Nate, Thanks for coming on the podcast and sharing your thoughts and experiences about Modern Work. 

    Here are some links to the resources mentioned in the podcast.

    https://sharepointlibrarian.com/

    Nate's LinkedIn Profile

    The ABCs of SharePoint book

    Visual SP

    Content Panda

    Sharegate

    If you want to come on the podcast to share your Modern Work Story, ping me on LinkedIn @ https://www.linkedin.com/in/jagkakarlapudi/ 

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    Stories of Modern WorkBy Jag Kakarlapudi