Episode #035: Diffusing Conflict Effectively

Conflict – even the word can make your stomach tighten into knots. If there’s conflict around you, whether it directly involves you or not, you may not be able to do your best work. If the conflict is on a personal level, it can affect your home life as well as what happens on the job.

Effective conflict resolution is a skill that everyone can benefit from learning.

Most conflict occurs because someone doesn’t respond to another’s actions in an expected manner. There may be differences of opinion, or a need is not being met. Despite attempts to avoid a conflict, it may not always be possible.

When conflict occurs, in this podcast I will some with you some proven techniques you can use. 

This episode is also available as a blog post: https://capriciouslee.com/2021/07/27/diffusing-conflict-effectively/