Straight Talk on Business Tech

Episode 05: Should I Consider The Customer During an Internal Transformation?


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Without customers, a business will cease to exist. Should they not be an integral part of the transformation process. Some organizations argue that customers are a disruptive force to change while others thrive on feedback and involvement. Customer involvement can be a make it or break it to the success of many transformation projects. In Episode #5, you will learn why expert business and technology strategist Jack Hyman urges his clients to engage the customer in some manner.
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Straight Talk on Business TechBy Jack Hyman