In this episode of Who Hired This Person?, host Kaitlyn sits down with Stevie Pate, HR Manager at Island Hospitality, who oversees two Marriott-branded hotels in Philadelphia. With over a decade of experience in hospitality, Stevie shares his journey from a Disney internship to leading HR operations, uncovering the challenges of hiring, the power of strong workplace culture, and the importance of work-life balance.

Key Lessons Covered in This Episode:

🔹 From Disney to Hospitality Leadership:

Stevie takes us through his career journey, starting with an internship at Walt Disney World, transitioning through various roles in guest services, sales, and recruitment, and ultimately finding his passion in HR.

🔹 The Biggest Hiring Challenges Today:

With the rise of AI and technology-driven onboarding, many new hires struggle with digital platforms—especially when systems aren’t mobile-friendly. Stevie shares how companies can bridge the gap.

🔹 Where to Find Top Talent:

Stevie reveals his hiring strategy—targeting employees from companies with strong customer service cultures like Chick-fil-A and Target to ensure a positive and engaging work environment.

🔹 The Power of First Impressions:

Why dressing professionally still matters, even for entry-level roles. Stevie shares how job seekers can set themselves apart in interviews—whether in person or over Zoom.

🔹 Mastering Work-Life Balance:

Reflecting on his own experience, Stevie emphasizes the importance of taking PTO, setting boundaries, and not sacrificing personal time for career growth.

🔹 Advice for New Hires & Young Professionals:

Stevie offers practical tips for those entering the workforce, including how to make an impact while maintaining balance and longevity in their careers.

🔹 Why Collaboration Matters:

Stevie believes in the power of teamwork and networking, encouraging professionals to seek mentorship and support within their industries.

Key Takeaways:

✅ Technology can be a barrier for new hires—companies should invest in mobile-friendly systems.

✅ Great customer service skills translate across industries—hiring from strong culture-driven brands can elevate team performance.

✅ First impressions still count—dress to impress and take every interview seriously.

✅ Work-life balance isn’t a luxury—it’s essential for long-term career success.

✅ Success is a journey—pace yourself and enjoy the ride.

Links & Resources:

• Connect with Stevie Pate on LinkedIn
• Island Hospitality Management

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