In this episode of Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Scott Dawson, President of Core Business Solutions, to kick off 2026 with a forward-looking conversation on standards, security, and smart growth. Reflecting on the challenges of 2025, they explore what business leaders can learn moving forward, with a strong focus on resilience, alignment, and the importance of deepening relationships with existing customers. The discussion highlights key trends shaping 2026, including the growing role of AI, cybersecurity, and the need for clear strategy and unified messaging in uncertain times. With thoughtful insights and relatable examples, this episode sets the stage for navigating the new year with clarity, focus, and confidence

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