Wound care’s hidden frontline: innovation, compliance, and compassion with Hailey Caprara

In this episode of The Long Game, David Pardo sits down with Hailey Caprara, Quality Assurance Compliance Specialist at Heritage Wound Care. Hailey shares her journey from LPN to wound care nurse, explaining why wound care is one of the most misunderstood yet critical aspects of long-term and post-acute care. She dives into innovative technologies like ultrasonic debridement, molecular light imaging, and near-infrared spectrometry, while also unpacking the compliance challenges operators face. Hailey stresses the power of prevention, education, and a quality-first culture, showing how wound care impacts dignity, quality of life, and outcomes. Her passion for patient-centered care and her signature sparkle shine through in every story.