Wound care’s hidden frontline: innovation, compliance, and compassion with Hailey Caprara

In this episode of The Long Game, David Pardo sits down with Hailey Caprara, Quality Assurance Compliance Specialist at Heritage Wound Care. Hailey shares her journey from LPN to wound care nurse, explaining why wound care is one of the most misunderstood yet critical aspects of long-term and post-acute care. She dives into innovative technologies like ultrasonic debridement, molecular light imaging, and near-infrared spectrometry, while also unpacking the compliance challenges operators face. Hailey stresses the power of prevention, education, and a quality-first culture, showing how wound care impacts dignity, quality of life, and outcomes. Her passion for patient-centered care and her signature sparkle shine through in every story.

Dr. Joe Kvedar has been shaping the future of healthcare tech for over 30 years—and he’s not done yet. In this episode, the Harvard dermatologist turned digital health pioneer breaks down why telehealth skyrocketed during COVID, why it stalled, and what needs to change to scale it further. We dig into AI’s current limits, the potential of specialty models, and the hard truth: healthcare’s labor crisis won’t be solved by more workers—it’ll take smart tech. For those in skilled nursing and long-term care, Dr. Kvedar offers a clear-eyed business case for connected care, plus advice on overcoming cultural resistance to change. If you’re thinking about the next decade of healthcare, this one’s required listening.

Pat Mulloy on the Senior Living Revolution: Staffing Crises, AI Breakthroughs, and the Boomer Tsunami

In this explosive episode of The Long Game, David Pardo sits down with Pat Mulloy, a senior housing titan who’s seen it all—from the chaotic birth of private-pay assisted living to the seismic shifts caused by COVID. Pat doesn’t hold back as he dives into the staffing crisis that’s crippling the industry, the regulatory red tape that needs to go, and why AI might be the only way forward.

Mulloy reveals the hard truths about turnover rates no one wants to admit, the battles over Medicaid waivers, and the looming boomer wave that will either make or break senior living. He also gets candid about the cutthroat competition, outdated real estate models, and the urgent need for smarter, not stricter, regulations.

For anyone in senior care, investment, or just curious about how the aging population will impact the future, this episode is a no-holds-barred look at what’s coming next.

In this episode of The Long Game, David welcomes Adam Kaplan, founder and CEO of Solera Senior Living. Adam shares how his journey—rooted in hospitality and shaped by family entrepreneurship—has led to redefining senior living as aspirational, not obligatory. From contemporary design and hospitality-driven services to innovative operational models, Adam discusses how Solera is transforming the senior care industry. He dives deep into pressing issues like the middle-market gap, labor shortages, and the adoption of game-changing technology such as passive monitoring. Tune in to hear Adam’s vision for blending community, design, and proactive health solutions to help residents thrive in their later years.

Chapters

00:00 Introduction to Adam Kaplan and His Journey

04:03 The Evolution of Senior Living

06:52 Building an Aspirational Senior Living Experience

10:10 Designing Community in Senior Living

13:02 Challenges in the Senior Living Industry

16:09 Innovations and Future Directions in Senior Living

27:39 Sensible Immigration Reform for Senior Care

29:21 The Role of Technology in Senior Care

31:11 Passive Monitoring: A Game Changer

36:48 Proactive Health Management through Technology

42:17 The Shift to Value-Based Care

47:53 Misconceptions about Senior Living

52:42 Life-Changing Purchases and Learning

58:47 Staying Informed in Healthcare

Takeaways

Adam Kaplan grew up in the senior living industry, influenced by his father's entrepreneurial journey.

The goal of Solera Senior Living is to create aspirational communities where residents want to live.

Design plays a crucial role in redefining senior living, taking cues from hospitality and restaurant industries.

Community integration is essential for enhancing the quality of life for residents.

The senior living industry faces challenges in affordability, particularly for the middle market.

Technology, especially passive monitoring, is poised to revolutionize senior living care.

The workforce crisis in senior living requires sensible immigration reform and better working conditions.

Value-based care models are essential for improving health outcomes in senior living.

Transparency in operations can help families understand the costs associated with senior living.

Continuous learning and cross-industry insights are vital for innovation in senior living.

Referenced in the show:

In this episode of The Long Game, David Pardo sits down with Jodie Prestinario, Strategic Partnerships Leader at ZipRecruiter. Jodie shares insights on building successful partnerships, the evolving landscape of recruitment, and ZipRecruiter's innovative approach to connecting employers and job seekers. They discuss the shift towards skills-based hiring, the impact of AI on recruitment, and strategies for employee retention and growth in the post-COVID era. Jodie offers valuable perspectives on the importance of continuous learning in today's rapidly changing job market. Join us for a deep dive into the current state of recruitment and the future of workforce development.

Notes from the show:

Takeaways:

In this captivating episode of our podcast, host David Pardo engages in a deep and insightful conversation with Michael Gorton, a pivotal figure whose ambitions span from revolutionizing healthcare through telemedicine to dreams of space exploration. Gorton's unique journey, marked by an early fascination with the moon landings and a steadfast resolution to be the first person on Mars, sets the stage for a discussion that weaves together threads of innovation, determination, and the pursuit of the seemingly impossible.

Whether you're here for deeper insights into telemedicine and how it will terraform healthcare in the US, curious to better understand entrepreneurship from one of the greats, or just hear for the life advice – this is the episode for you.

Find Michael online: https://michaelgorton.us

In this episode, we delve into the advocacy work of Joseph DeMattos, Jr., CEO of the Health Facilities Association of Maryland (HFAM). Join us as we uncover the remarkable world of collaboration between state governments and nonprofits that underpin the healthcare landscape. With over 30 years of experience, DeMattos shares insights on the challenges and opportunities in Maryland's healthcare system, offering a unique perspective on the future of care. Don't miss this engaging conversation that's sure to shed light on a world you thought you knew.

Find Joe online by connecting with him on LinkedIn

Do the best thing Joe knows how to do with under $100: gift it to the Leukemia & Lymphoma Society

Ever wondered what innovation truly looks like in the fast-paced world of healthcare technology? In our latest podcast episode, join our host David Pardo as he welcomes visionary leader Sharon Gabrielson. With a palpable excitement in the air, they unravel the complexities—and staggering potential—of pioneering healthcare technology implementation.

Sharon brings to the table not just her expert insights, but the seasoned experience that makes even the most intricate healthcare advancements accessible. Get ready for a dialogue loaded with direct, persuasive truths on how healthcare technology isn't just changing; it's revolutionizing patient care.

Tune in to our episode for a profound look at innovation that could redefine the healthcare landscape. Are we ready to step into this future? Sharon Gabrielson says yes—and after listening, you just might too.

Find Sharon online:

http://srg-associates.com/

https://www.linkedin.com/in/sharon-gabrielson/

In this episode of "The Long Game," we get into it with Ari Stawis and tackle the complexities of hospice care, offering invaluable insights into its critical role within the healthcare ecosystem. With expert analysis and broad experience, expect to dissect the multifaceted challenges and opportunities this essential service presents. The discussion extends beyond the operational, making a compelling case for the necessity of these services. This episode not only demystifies hospice care for healthcare professionals and employers but also emphasizes its profound impact on patients and their families.

In this eye-opening episode of "The Long Game," host David Pardo sits down with Yitzy Weinberger, founder and CEO of Elite Standard Recruitment. Drawing from his extensive experience in healthcare staffing, Yitzy shares strategies for tackling labor shortages, retaining top talent, and building high-performing teams. With a focus on understanding local dynamics, engaging communities, and rethinking recruitment, Yitzy reveals how any healthcare facility can overcome staffing hurdles and thrive, regardless of location. This conversation is not only a must-listen for those in healthcare but offers valuable insights into team building and human resources management applicable in any sector.