In this week's episode...

❓What is friction? How does this affect your business?

❓What are you doing to make your customer's journey with you as simple as possible? Are you doing enough?

❓How can you fix any bumps that you may have within your business?

❓Is it easier to retain existing customers or find new ones? How do you achieve a good balance between the two?

This episode will help open your eyes to what friction is within your business, and the many ways that you can reduce it to increase your sales.