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We have another two-part series, this time featuring Ken Elmer, CEO of Burrow Services, to discuss the biggest technological shift in real estate. Ken shares an exclusive preview of Otto, the new AI-powered virtual assistant built into ONE Suite, designed to simplify agents’ daily workflows, increase efficiency, and free up time to focus on what truly matters: building relationships. We also dive into the difference between adoption and adaption, how agents can embrace innovation without fear, and why AI is making it easier than ever to get back to the heart of real estate: human connection.