Episode 11 – Yeah, It Would be Great if You Could Get Us Those Reports – How to Conduct Effective Management Review 

In this episode, we're joined by our guest Joe Hill who shares his invaluable insights on conducting an effective management review. Joe discusses the key purpose of the review and outlines strategies for involving pertinent stakeholders such as representatives from various departments. We delve into the critical risks and requirements that management must address in order to achieve optimal results. Additionally, Joe offers his expertise on the significance of essential documents and records such as KPIs, non-conformances, and customer feedback. These should be carefully reviewed to identify opportunities for improvement and corrective actions. This episode is a must-listen for organizations looking to enhance their quality management system and align with ISO Standards. 

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