That Pivotal Moment of Change

Episode 11: Peter Merholz on Writing, Career Pivots, and Career Growth


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Peter Merholz has never followed a conventional path—and that’s exactly what has made him one of the most influential voices in UX and design leadership. In this episode, Peter shares his journey with rare self-awareness, opening up about both the pivotal moments and the missteps that shaped his career. One of his biggest career shifts came when he realized there was a massive gap in resources for design leaders. That realization led to Org Design for Design Orgs, a book that has since become the go-to guide for structuring and scaling design teams. But the story behind the book is as compelling as the book itself—Peter explains how a job loss turned into an opportunity and how his personal experiences as a design executive shaped the insights within it. Peter also reflects on the lessons he’s learned about leadership, communication, and how his intense energy and passion—while a strength—sometimes required adjustment in different professional settings. He talks candidly about struggles with job interviews, the challenge of finding a voice in an evolving industry, and how writing has been his most powerful tool for clarity and impact. Whether you're an early-career designer, a senior executive, or simply fascinated by how careers evolve, this episode is packed with insights on navigating change, embracing personal growth, and shaping the future of design.
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That Pivotal Moment of ChangeBy Ryan Leffel