Investing in online training can be costly and the process to create courseware can be very timely. Organizations cannot assume though that once the training is developed, they can and should walk away. Just the opposite. The analytics and student performance dictates the effectiveness. Through personal experiences and a real life use case, CEO of HyerTek Inc (www.hyertek.com) and Expert Technology Educator, Jack Hyman, explains what to do when learning outcomes do not yield the intended results. He also shares how to overcome student anxiety when there are cultural, demographic, and psychographic challenges.