In the twelfth episode of the podcast, which is divided into two parts, we will speak with Ceri Jones about the relevance of learning outcomes assessments in heritage education, the differences, and similarities between formal and non-formal education learning outcomes, the ways of co-working between teachers and museum educators, the aim and the relevance of the Generic Learning Outcomes Model, and the recommendations to implement in the museums this model to get the most effective heritage educational materials for young people.