We tackle the uncomfortable vendor dilemma of whether to stick with an underperforming real estate agent or flick them and start again. We share the practical markers that separate a tough but competent agent from one who is avoiding reality, plus the legal and financial traps that can hit when you switch mid-campaign.

• recognising when the market has moved since the appraisal
• valuing honesty and evidence over likeability and hype
• spotting “conditioning” and other avoidance behaviours
• separating price issues from agent skill and closing ability
• understanding NSW agency agreements and double commission risk
• knowing when switching agents usually leads to a lower result
• setting hard no-go lines around integrity and confidentiality
• using time on market and buyer behaviour as the real signal

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