In part two of our "When things don't go as planned" mini series, we move from coping to creating. In this episode we share the question that has made a huge difference in both of our lives, especially when it comes to coping. Tune in to find out how we utilize this question to help create the best possible outcomes given unexpected circumstances and how it helps us to do so quicker, more effectively and with less challenges.

In this episode we cover:

- The one question that can change everything

- Focusing on the issue vs. the outcome

- How this has changed the outcomes Serena has experienced

- Honey vs vinegar approaches and their effectiveness

- Why many situations escalate

- How "crumbling" can actually be a form of attack

- The relationship between reacting and control

- The best way to have "power" in a situation

- Short term vs. long term goals

- How consistency can create choice

- What's possible within where you're currently at

- Determining the most important outcome

- How to put yourself back in the driver seat

- Why and how people make situations harder for themselves to cope with

Our last episode where we talk about what needs are being impacted and what we need to do to meet those needs is Episode 119: When things don’t go to plan mini-series - "How to cope when things don’t go to plan"