Subject to Improvement

Episode 13: Mastering High-Stakes Emails: Avoiding Common Mistakes and Embracing the Unimpeachable Approach


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Summary of Podcast Episode: "Subject to Improvement" In this episode of the Subject to Improvement podcast, Susannah Margisen, a conflict strategist and life coach, discusses the challenges of writing high-stakes emails and shares her Unimpeachable High-Stakes email framework. She emphasizes the importance of avoiding common mistakes in email communication to prevent damaging relationships and reputations. Susannah outlines three key errors people make in high-stakes emails: 1. **Writing for the Wrong Person:** Susannah warns against only considering the intended recipient of an email and stresses the importance of anticipating how the message might be perceived by others. She encourages listeners to think about potential consequences if the email is shared and emphasizes the need to write with a broader audience in mind. 2. **Burying Your Point:** Susannah advises against making high-stakes emails unnecessarily complex. Instead, she advocates for clarity and straightforwardness, emphasizing the importance of clearly conveying the main point early in the email. This approach helps to avoid misunderstandings and misinterpretations. 3. **Overlooking the Say and Convey Gap:** Susannah discusses the significance of not just the words used in an email but also the energy and impression conveyed. She highlights the role of punctuation and tone in influencing the reader's perception. Susannah recommends paying attention to how the email might be interpreted emotionally and using techniques like emojis to convey the intended tone. Susannah introduces her Unimpeachable High-Stakes email framework as a valuable tool to navigate high-stakes situations successfully. The framework aims to help individuals maintain credibility, integrity, and a positive reputation in their written communications. The episode concludes with a reminder that everyone is subject to improvement, and Susannah encourages listeners to access the free framework for additional guidance.

Access the Unimpeachable High Stakes Email Framework HERE

 

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Subject to ImprovementBy Susannah Margison