Emotional intelligence isn’t about being calm all the time — it’s about being aware, intentional, and effective in how you show up as a leader. In this episode, Carl and Tiffany break down why emotional intelligence is one of the most critical (and most overlooked) leadership skills in the workplace.Building on the work of Daniel Goleman, they explore the four core components of EQ: self-awareness, self-management, social awareness, and relationship management — and how each one shows up in real leadership moments. From managing reactivity and setting boundaries to understanding the gap between intention and impact, this conversation gets practical about what emotional intelligence actually looks like on the job.Through real examples and honest reflection, they highlight how a lack of EQ leads to stalled development, strained relationships, and burnout — while strong EQ builds trust, strengthens teams, and improves outcomes. If you’ve ever been “too busy putting out fires” to lead effectively, this episode will challenge you to slow down, reflect, and lead with intention.