This week’s guest uses the concept of a journey as a core message in his approach to resilience and he feels we should “consider resilience a journey through a complex program”. But he also says, every journey needs a roadmap.

Hello everyone and welcome to episode 138 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week we are joined by best selling author, and Goodyear Director of Global Business Continuity - Mike Janko.

In this episode Mike and Mark talk about the need for benchmarking by building a program scorecard. Mike says you can’t improve what you can’t measure – and the real value comes in understanding how well you execute your plans and how resilient you really are.

Mike explains his phrase “Lead, Follow and Guide the Way”.

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Learn more about the Resilience Think Tank here.

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Special thanks to Bensound for the music.