Organizational buy-in of resilience programs is tough at the best of times, but when there are internal challenges – it can get even harder. This week’s guest tells us the secret sauce for building a program that resonates across the organization.

Hello everyone, and welcome to episode 170 of the Resilient Journey podcast, presented by Anesis Consulting Group!

This week we’re joined by Daniela Parker, a risk and resilience consultant with over 20 years in the financial services sector.

This episode is packed with great information as Daniela provides us with tips to make sure your program is valued by the people in your organization – from the top executes right on down. She talks about the importance of understanding process gaps and helping people connect the dots when it comes to understanding resilience. She and Mark talk about increasing awareness  – and even how you can use cupcakes to market your program.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Wildfires, Meta, Tik Tok, tariffs, and severe weather are all dominating the headlines as 2025 roars to life.  This is crisis management – ripped from the headlines.

Hello everyone, and welcome to episode 169 of the Resilient Journey podcast, presented by Anesis Consulting Group!

This week we’re joined by Deb Hileman, CEO of the Institute for Crisis Management.

Deb and Mark talk about crisis events in the news and the impact that these events could have on your business. For example, we’ve all heard that Mark Zuckerberg removed fact checking from Meta – but how does the increase in misinformation potentially affect your organization? Also, we’re all anticipating tariffs. Deb discusses some strategies to help move your company forward and actually improve your relationships with customers.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

This week, for the first time on the Resilient Journey, we are shifting gears and going the extra mile to take a look inside a trucking and logistics company. The goal: to find out what your logistics and supply chain manager should be concerned about.

Hello everyone, and welcome to episode 168 of the Resilient Journey podcast, presented by Anesis Consulting Group!

This week we’re joined by Colby Varley, Vice President of Sales and Principal of Advanced Transportation Services – a company that has provided quality transportation of perishable products for over 40 years.

Colby tells Mark what signs you should watch for to let you know if your shipping company might be having problems. He explains how businesses can be better prepared for a supply chain disruption and describes the things that keep him up at night.

Colby’s story is an inspiration of the value of learning every aspect of your business and always doing more than is expected.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Within the first 10 days of 2025, we saw massive wildfires devastate Los Angeles, winter storms disrupt lives across the US and the UK, an earthquake that ravaged Tibet, the resignation of Canada’s Prime Minister and more. What will the rest of the year bring?

Hello everyone, and welcome to episode 167 of the Resilient Journey podcast, presented by Anesis Consulting Group!

This week we’re joined by our good friend Regina Phelps, who helps Mark put together a bingo card of plausible crisis level events that could happen in 2025. The card is available by clicking here. Mark and Regina are using this approach to raise awareness of the vast number of things that we as risk and resilience professionals need to be aware of as we plan for 2025.

Topics include infrastructure, geo-political threats, natural disasters, supply chain, cyber, AI and even diseases. As Regina says, people who aren’t scared to death  , simply aren’t paying attention.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Anesis Consulting Group or Mark Hoffman? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Welcome to 2025! What are your plans as we head into the new year? What do you hope to accomplish?

What risks or threats do you have your eye on?

This week’s guest tells us how to plan out the year, and what to be paying attention to.

Hello everyone, and welcome to episode 166 of the Resilient Journey podcast, presented by Anesis Consulting Group!

We kick off the year with longtime Risk and Resilience professional Dan Bailey who covers two main topics in this episode. First, Dan provides valuable insights on how we should plan the work for our risk and resilience programs.

Then Dan tells us about five key risks and threats that we should be paying attention to. And he makes it personal – by giving us advice that will help us advance our careers.

As for the check-the-box mentality, Dan says we should “do the right thing because it’s the right thing to do”.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about Anesis Consulting Group here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

For many the holidays are a time of reflection. And the same can be said for us at the Resilient Journey podcast. That’s why we want to take a few minutes and reshare some of the most memorable and compelling moments of 2024.

Hello everyone, and welcome to episode 165 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week we are revisiting seven episodes from 2024. They are either the most popular episodes (in terms of downloads and online listens) or they have a compelling story to tell. We’ll hear from Lindley Gooden, Kristin Torres, Frank Shultz, Regina Phelps, Chloe Demrovsky, Jason Hoss and Mark Armour.

We’ll cover everything from misinformation, to secrets of a good resilience program, good messaging, polycrisis, the perfect elevator pitch and we’ll even discuss if we need business continuity plans.

2024 was a heck of a year. Have a listen.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

On December 4th, UnitedHealthCare CEO Brian Thompson was tragically shot and killed outside a Manhattan hotel. The incident has raised questions about the adequacy of corporate security protocols. And this week’s guest is a subject matter expert.

Hello everyone, and welcome to episode 164 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week we want to talk about corporate and executive security in the light of the tragic shooting of Brian Thompson. We are joined by Doug Farber, CEO of a boutique security consulting company called Horsepower Advisors. Doug and Mark talk about the need for situational awareness, the importance of using predictive intelligence and why security must be something we think about around the clock. Doug explains his all hazards approach to building a security profile, and discusses his use of people, process and technology.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

In 2010, BP CEO Tony Hayward faced backlash for saying, "I'd like my life back," during the Gulf of Mexico oil spill crisis. His comments are seen as the gold standard of what not to do in crisis communications.

Hello everyone, and welcome to episode 163 of the Resilient Journey podcast, presented by the Resilience Think Tank.

We have a very unique episode this week as we are joined by veteran news reporter turned media trainer Sean Mallen, who absolutely grills Mark during a mock press conference. In today’s episode, Mark pretends to be an unprepared company spokesperson facing the media after a very public cyber attack. Early in the episode Sean warns about spokespersons “facing a grilling” and being in for a “hard ride” – and that’s exactly what he gives Mark. Tune in to find out how quickly things can go off the rails.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Ronald Reagan’s famous quote, “trust, but verify” captures the balance between faith and caution. It reminds us to value trust while backing it up with evidence. When we think about risk and resilience, this week’s guest tells us the same thing.

Hello everyone, and welcome to episode 162 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week we revisit the relationship between risk and resilience by welcoming special guest Donna Speckhard. Donna and Mark talk about emerging threats that you and your organization should consider as we head into 2025. Donna explains how her own diversity of interests helps make her a better resilience professional. Then, she and Mark talk about third party risk and the importance of understanding what our key suppliers have in place in terms of plans, procedures and training.  And, she says “trust, but verify”.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

This week’s guest takes a very simple approach to a complex problem. He gathers information about your business and then uses gaming software to build plausible threat cases to simulate an attack on your business.

Hello everyone, and welcome to episode 161 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week we are joined by AJ Leece, Managing Director of Brekade – the business resilience arcade company that builds software to allow organizations to run complex and informative exercises. AJ tells Mark that our industry fails to understand how people learn and explains his two very popular video games: Phishing Expedition and Incidents and Accidents. Brekade helps organizations understand the impact when people, process or technology fails unexpectedly. And for AJ, it comes down to one simple goal – protecting how your company makes money.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.