If you're familiar with the term word salad, you know it's not a nutritious treat. For those who aren't familiar, tune in to today's episode where we discuss what word salad is, how it is used and how it compromises the needs of the people engaging with it.

In this episode we cover:

• What is "word salad"
• Verbal gaslighting
• Recognizing word salad and the impact it can have on your needs
• What happens when someone uses word salad unconsciously
• The key to communicating effectively
• What Claire thinks is one of the most vicious sales tactics
• The subconscious reason word salad is used
• Using word salad consciously
• Why someone would intentionally use this technique
• How word salad is used in culty dynamics
• The illusion of helping people
• Claire's experience with having to translate jargon between two different corporate departments
• What is jargon
• Understanding the needs of your customer
• What to do when you find yourself on the receiving end of word salad

Episode References:

• The episode where we share our sale's process - Episode 129 - The key to customer experience, that is also the key to incredible friendships
• The episode about fulfillment and goal setting - Episode 137 - Why happiness is not the goal

Note:

• Rope swing cartoon -  https://media.licdn.com/dms/image/v2/C5622AQHxNgvbF5SpWw/feedshare-shrink_800/feedshare-shrink_800/0/1614144239060?e=2147483647&v=beta&t=LR8pQcuo4VHHbWqKkYodnG6KpDYp7LT-Xsl4kb1My0g

Full Show notes: ⁠https://bit.ly/WellShitEpisodeGuide⁠

Podcast Episode guide and full show notes: https://bit.ly/WellShitEpisodeGuide

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