Top-rated speakers Rich Kizer and Georganne Bender join host Gabe Schauf to discuss how to improve your business by seeing it through the eyes of the families you serve. They’ll also provide a preview of the topic they’ll present at the NFDA 2020 Virtual International Convention & Expo: Move Over Millennials – What it Takes to Connect with Generation Z. Join them at the Virtual International Convention & Expo on Wednesday, October 21 for this don’t-miss session!

Kizer and Bender are consumer anthropologists, speakers, authors and consultants whose client list reads like a "Who's Who" in business. Companies internationally depend upon them for timely advice on consumers and the changing retail marketplace. They are contributors to MSNBC’s television program Your Business, and they made Meetings & Conventions Magazine's list of Meeting Planners Favorite Keynote Speakers!