Episode 017 of the Support Breakfast podcast, with Lisa Hunt (Moz), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) Dave Chapman (Buffer) and Conor Pendergrast (Expensify).

This week we talk about delivering happiness, or the WOW factor. How to set expectations with customers and give them a little something something on the side.

See full shownotes at: http://supportbreakfast.com/2017/03/30/support-breakfast-podcast-episode-17-the-wow-factor