Most new hires don’t fail because they’re unskilled. They fail because they’re unsure—and no one showed them how to build confidence on the job.

In the trades, technical ability is just the starting line. What determines long-term success is how leaders coach employees through the messy, uncertain moments of “firsts.”

In this recast episode, Traci Austin reveals the four coaching styles she sees most often—and how each one shapes a new hire’s experience. From setting clear expectations to coaching through first-time failures, this episode offers a blueprint for leaders who want to grow confident, capable teams that stay.

Because in today’s labor market, keeping good people isn’t just about hiring well. It’s about coaching well.