Friends,

The very first question I asked our guest today, Neal Khosla, was, “If AI is the solution, what’s the problem?” His response was disarmingly true. We don’t have enough Primary Care providers and they don’t have enough time.

When I asked Neal to define AI, he didn’t go into the usual tech jargon. Instead, he described the specific needs patients have – needs that are not being met – like convenient access to affordable care, preventive care, assistance with medication adherence and lifestyle changes, chronic disease management, and timely, consistent follow-up. We then spent most of the interview with him illustrating how AI is assisting providers in actually meeting those needs.

Three quick takeaways from this interview: 

In Beyond The Walls, I make the point that humanism has to be enabled by the digital revolution and business model transformation. Neal and his colleagues at Curai are one of the most profound exemplars of humanistic rebel leaders who are transforming healthcare – not by making things more efficient or effective, but by redefining what it means to be effective. 

Throughout this interview, Neal refers to “in your world” and “in our world” when he distinguishes between legacy models of care delivery and the AI-enabled approach he’s created and is rapidly evolving. By the end of this interview I suspect you’re going to want to get your healthcare in his world – which you can check out at www.curaihealth.com.