1. Everyone deals with criticism. Some of it is direct, some of it is through anonymous feeds, some of it is from unlikely sources.

2. We need to redefine the goal of criticism, the goal of criticism isn’t to avoid criticism. It’s to grow. If you are shut off to criticism you are shut off to feedback that propels you forward. You can’t just seek to avoid it, you have to seek to grow.

3. What we’re seeking to cultivate is tough skin without developing a hard heart. We’re seeking to handle criticism in a healthy way without giving way to cynicism.