In this episode of the Quality Hub podcast, Xavier Francis interviews Renee Ferry and Kevin Metz from Core Business Solutions. The episode explores how management systems, particularly ISO certifications, can help businesses acquire customers. Renee emphasizes that ISO certifications serve as differentiators in various industries and enable companies to bid on government contracts. Kevin discusses the effectiveness of different management systems in attracting customers. The conversation highlights the challenges of implementing and maintaining management systems and the importance of leadership involvement. The episode includes success stories showcasing how businesses have gained more customers through ISO certifications. Overall, the episode underscores the value of living and promoting a robust management system to drive sales and revenue.

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