Join our host, Shaun Roberts, in a conversation with Jay Kuhne, Principal Architect in Cisco CX Lifecycle Services, and Thomas Dominic, Leader of Cisco CX Lifecycle Services, to explore the need for Full-Stack Observability (FSO) in the changing dynamics of IT infrastructure assurance. Jay and Thomas explain FSO as observing the user's experience from multiple angles, underscoring the shift beyond solutions that solely monitor the infrastructure. The episode covers Cisco's product and services approach to helping customers utilize FSO, moving from 'Discovery' and 'Design' to 'Configuration' and 'Operations & Optimization' of their assurance use cases. The episode concludes with a preview of the next installment, which will feature customer stories and insights, highlighting the role of automated intelligence and the mindset to operationalize FSO.

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Cisco Full-Stack Observability (Cisco FSO) brings together data from across your tech stack and your business. Use it to gain insights and deliver optimal application experiences. Check this resource for more information https://www.cisco.com/site/au/en/solutions/full-stack-observability/index.html

LinkedIn Profiles:

Jay Kuhne: https://www.linkedin.com/in/jaykuhne/

Thomas Dominic: https://www.linkedin.com/in/thomas-dominic-9a051a18/

Shaun Roberts: https://www.linkedin.com/in/srobertsmba/