IT Leadership Growth Series

Episode 19: Making promises you can’t keep


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There is an old expression that says, “No good deed goes unpunished.” When trying to motivate a subordinate, hire a new employee, promote a staff member, or help out a customer or vendor, you can promise to try, but never promise that you can deliver, unless it is in your personal authority to do so.

If you promise something and then can’t deliver . . .

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IT Leadership Growth SeriesBy IT Management and Leadership Institute