This week Clint has a conversation with speaker and business advisor Kevin G. Armstrong, the author of “The Miracle Manager: Why True Leaders Rarely Make Great Managers.” For the past 20+ years, Kevin has studied the important differences between the roles of ‘leader’ and ‘manager’ in business. In part one, Kevin talks about why leaders and top sales people typically do not make good managers, why he's so obsessed in challenging the definitions of the words we use on a daily basis and why successful managers connect with people. We also discuss why it’s so hard to describe “culture” and the reason the greatest professional athletes make the worst coaches.