In Part Two of Clint’s conversation with Chris Fenning – communication coach, corporate trainer, and award-winning author of “The First Minute” – they shift from personal communication habits to team and organizational dynamics.
Chris shares common red flags that signal a team’s communication is broken (think: camera-off meetings, “FYI” email chains, and vague subject lines) and offers practical strategies to fix them. The two dig into the business cost of unclear messaging, how email templates and meeting invites can be made more effective, and why the best communicators are often the most promotable.
Chris also explains how his GPS method (Goal, Problem, Solution) can make your messages sharper, your meetings shorter, and your updates more impactful. From interview prep to project briefings, these tools are designed to save time and build credibility. This is the second part of a two-part conversation.
Topics Covered:
- The subtle signs your team’s communication is broken
- The hidden cost of processing information inefficiently
- How to avoid “backward conversations” that derail progress
- Why succinct updates make better impressions (and careers)
- What NOT to say when delivering bad news
- How to guide others to be clearer—without being rude
- Using GPS to help direct reports (or managers) frame their message
Links:Chris’s website - www.chrisfenning.com
Chris’s LinkedIn - https://www.linkedin.com/in/chris-fenning/
Chris’s book, “TITLE” - https://amzn.to/3JwPNer
Clint’s website - www.clintpadgett.com Clint’s LinkedIn - https://www.linkedin.com/in/clintpadgett/
Clint’s book - https://amzn.to/3JWD2Ka