In Part Two of Clint’s conversation with Julian Treasure – award-winning author of “How to be Heard” and internationally recognized expert on listening, speaking, and the impact of sound – Julian explains why listening is a skill that can be learned, practiced, and mastered. He explores the modern listening crisis, why verbal communication is declining, how leaders can become better listeners, and the communication habits that strengthen relationships, reduce conflict, and build trust.
This is the second part of a two-part conversation.
Topics Covered:- Why listening is hearing + attention
- The global cost of poor listening and miscommunication
- Why listening should be taught in schools
- How texting and technology are changing communication
- The three types of listening: inner, created, and external listening
- Managing your inner critic and developing self-awareness
- The importance of listening in leadership and team development
- Julian's RASA framework for effective listening
- Why “Tell me more” is one of the most powerful phrases in communication
- The four “leeches” of communication: fixing, people-pleasing, looking good, and being right
- How to navigate disagreement using the PAVE framework
- HAIL: the four foundations of powerful speaking (Honesty, Authenticity, Integrity, and Love)
- Why great speakers must first become great listeners
- Lessons from Julian's latest book, “Sound Affects”
- Julian's mission to regenerate the world's listening
EXCLUSIVE LISTENER OFFER: Get 25% off Julian Treasure’s new Conscious Communication App, featuring daily micro-lessons designed to improve your speaking, listening, and presenting skills.The offer is available to the first 200 people who redeem it.
Learn more and get 25% off: https://studio.com/juliantreasure/mcc?c=Y1WUw0Js
Links:Julian’s website - https://www.juliantreasure.com/
Julian’s LinkedIn - https://www.linkedin.com/in/juliantreasure/
Julian’s book, “How to be Heard” - https://amzn.to/4xOJeHu
Julian’s book, “Sound Affects” - https://amzn.to/46ajyJq
The Listening Society - https://bit.ly/4g1rQJy