At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way. 

In this episode, Jared Narlock and Trent Devore  help us to understand Standard 3: Volunteer Discretionary Effort Constantly, which includes the following: 

• Understand you are a change agent.
• Display initiative in all work activities.
• Look for opportunities for improvement.
• Anticipate the needs of others and offer services before they are expected.
• Routinely suggest creative ideas and solutions.

Jared Narlock, Director, Culture and Coaching, Nemours Children's Health

Trent Devore, Director of Talent Development and Engagement, Nemours Children's Health