The 2021 Retailer Preference Index: Who's winning and why. David Ciancio, Global Head of Grocery discusses the 2021 U.S Retailer Preference Index (RPI): Grocery Edition with the lead author of the RPI, Erich Kahner. They unveil key insights and discuss who is winning and who is best positioned for the future.

Episode 2 | Erich Kahner, Associate Director of Customer Strategy at dunnhumby

Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join dunnhumby for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.

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Episode 2 | Erich Kahner, Associate Director of Customer Strategy at dunnhumby

Episode 2 | Erich Kahner, Associate Director of Customer Strategy at dunnhumby