This episode dives deep into the Salesforce Certified Agentforce (AI) Specialist exam, providing everything you need to know to pass with confidence. Gain a full understanding of the exam structure, key concepts, and essential knowledge about AI in Salesforce. Whether you're preparing for the certification or looking to expand your expertise in Salesforce AI, this episode delivers all the insights you need.

Section Breakdown:

Prompt Builder: 00:02:18

Agentforce Tools: 00:14:52

Generative AI in CRM Applications: 00:23:13

Einstein Trust Layer: 00:29:45

Model Builder: 00:36:55