In this week’s podcast, Suzanne Weber-Smatko, Manager of Consulting Services here at Core Business Solutions, will guide us on how to start planning your QMS. She emphasizes the importance of using the PDCA cycle when beginning the process of planning. Suzanne also discusses the creation of a quality manual, an essential document in a QMS that provides a comprehensive overview of the organization's quality management system. In addition, Suzanne dives into the topic of Quality Objectives and their role in measuring the performance of a QMS. She highlights the importance of setting measurable quality objectives, monitoring and reviewing them, and using them to demonstrate the effectiveness of the QMS. Additionally, she explains the benefits of documentation in a QMS, including ensuring consistent and reliable processes, improving communication, employee morale, and sustainability and repeatability. Suzanne provides insights into the importance of maintaining documentation and ensuring it is up-to-date.  

Join us as Suzanne shares her experiences and journey to learn more about planning a QMS with Suzanne Weber-Smatko. 

Helpful Resources:

What is a Quality Policy?:  https://www.thecoresolution.com/iso-9001-clause-5-2-the-quality-policy

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at [email protected]

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting