Joining us for episode 2 is Karen Wynn, General Manager of Member Value Proposition at Australian motoring insurance organisation RACQ to share real world customer insights and CX strategy advice. We'll be chatting about building, measuring and

Episode #2: Using data and insights to drive change and strengthen commercial outcomes

Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.

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Episode #2: Using data and insights to drive change and strengthen commercial outcomes

Episode #2: Using data and insights to drive change and strengthen commercial outcomes