Eight-year-old Navin Jones should have been safe. Instead, by the time first responders entered a Peoria home, they were stepping into the end of a story filled with warning signs, missed chances, and questions no one should ever have to ask about a child. In this episode, The Operator follows the people and systems surrounding Navin’s case—examining what was seen, what was known, and what should have happened. How many adults can watch a child disappear in plain sight before “we didn’t know” becomes just another lie?

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