Episode 021 of the Support Breakfast podcast, with Lisa Hunt (Moz), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) Dave Chapman (Buffer) and Conor Pendergrast (Expensify).

This week we're talking about situations in which we may have failed our customers. We discuss how to approach those conversations, especially when they're in a public domain, and how not to feed the trolls.

See full shownotes at:

Episode 021 of the Support Breakfast podcast, with Lisa Hunt (Moz), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) Dave Chapman (Buffer) and Conor Pendergrast (Expensify). This week we're talking about situations in which we may have failed our customers. We discuss how to approach those conversations, especially when they're in a public domain, and how not to feed the trolls. See full shownotes at:

Episode 21 - Don't Feed The Trolls

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Episode 21 - Don't Feed The Trolls

Episode 21 - Don't Feed The Trolls