What does it really mean to feel that we matter? In this interview, leadership researcher Dr Zach Mercurio explores why feeling seen, heard and valued is central to wellbeing, resilience and performance. Drawing on research and real-world examples, Dr Mercurio shows how mattering is built through everyday interactions, explains why purpose grows from feeling significant to others, and discusses how small, intentional actions like noticing, affirming strengths and repairing relationships can make a profound difference. He offers practical, evidence-informed insights for leaders, educators and parents who want to create environments where people know they are valued and needed.